last updated 8/19/2008

Introduction to Organizational Communication – Foundational Concepts

Notes & Handouts on the Classical/Traditional (mechanistic) Model of Organizing

Characteristics of Classical (mechanistic) Strategies of Organizing

 Max Weber and Frederick Taylor

Communication in Classical Organizations

McGaan's Conclusions on Problems with Classical Organizations

Barriers for Vertical Communication - Distortions

Notes & Handouts on the Human Relations/Resources Model

Hawthorne Studies / Chester Bernard/ Maslow

Herzberg and McGregor

Characteristics of the Human Relations Model and Keys to Good HR

Limitations of the HR Models

From Human Relations to Human Resources

Organizations as Systems

Notes and Handouts on Organizational Culture

Defining Organizational Culture 

CHARACTERISTICS OF "EXCELLENCE" IN ORGANIZATIONAL CULTURE.  
     [ From the “In Search of Excellence” video ]

Bases of Organizational Culture

Organizational Culture: Variations and Outcomes

Why Use the Cultural View

Critical Approaches to Organization

Notes on Entering a New Organization

An Effective Personal Image on the Job

The Myth of Meritocracy

Notes and Handouts on Decision Making

Decisions and Rationality

The Standard Agenda (with McGaan's Theory and Research Notes)

Decision - Key Process and Summary

Symptoms and Results of Group Think

Notes on Motivation and Performance Control

Communication for Motivation and Control in Formal Rule Systems

Everyday Interaction as Performance Control

Notes and Handouts on Power

Notes and Handouts on Conflict

Conflict management styles

Defining Conflict

Techniques for the types of conflict

University of Colorado Center for On-line Conflict Study

Notes and Handouts on Concluding Topics

Gender Barriers and Diversity Management 

Communicating with Peers and Co-workers

Communicating in Teams and Groups

Technology in Organizations

Effective Messages

External Public Communication

Effective Communication in Organizations - the Four Cs