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MC Home - ISC Home - For Faculty and Staff - Faculty and Staff FAQ (Frequently Asked Questions) Faculty and Staff FAQ (Frequently Asked Questions) General What Is MyMC? How do I set up MC email on my mobile
device? Voice Mail How do I get a voice mail account? MC Network
How do I change my MC password? Printing
If I log in to a lab
computer, does my default printer automatically change? Secure Computing How can I create a strong password? Instructional Technology How can I electronically distribute
information to my class? General FAQ MyMC is Monmouth College's web portal. It's the place to go for
the latest MC news and announcements. It's also where to go to
access WebAdvisor, Moodle, and your MC web e-mail. For more
information, see
MyMC. Can I purchase discounted software for my personal PC? Monmouth College students, faculty, and staff may purchase discounted copies of Windows 7 and Office 2010 through Varsity Buys.com. For more information, see Purchasing Discounted Software. Can I change my personal information that displays in the Redbook? Yes. For instructions, see Redbook Information. I'm experiencing a problem with my office computer or a printer. What should I do? If you experience any problems with your computer, a printer, the network, or a software application, then please submit a help ticket using the IS Help Desktop program. For more information, see Report a Problem. WebAdvisor links are located in the lower-right corner of the MyMC page. For more information, see MyMC.
E-Mail FAQ How do I set up MC email on my mobile device? For instructions, see Mobile Devices. Where can I save messages so that they don't take up space in my e-mail account? If you have message that you want to keep, then you should save them in a personal folder, which is an Outlook data file that resides on your F: drive rather than on the e-mail server. (Messages saved in a personal folder do not take up space in your e-mail account.) For more information, see Create a Personal Folder. How do I send an e-mail to all of the students in my class? Distribution lists are available for each class in the Outlook Global
Address List.
Note: To see the names on the list,
click the plus sign in front of the list in the To
field. Can I send a mass e-mail to everyone on campus? No. It is against Monmouth College policy to send mass e-mails. General announcements instead should be posted in the Message Center folders. For more information, see Message Center Public Folders. I want to make a change to an e-mail attachment. Do I need to save it to my computer first? Yes! If you want to make a change to an e-mail attachment, then save a copy of it to your computer and make the change to the copy on your computer. If you open and attachment and make changes to it without saving it to your computer first, then you may lose the changes when you close the file. To save an e-mail attachment, open the message that contains the attachment, right-click the attachment, and select Save As.
Voice Mail FAQ How do I get a voice mail account? If you are a new faculty or staff member who does not yet have a voice mail account, then please call the Information Systems Center at x2106 to request one. (Voice mail accounts are usually set up within 24 hours of the initial request.) When your voice mail account is ready, you'll receive an e-mail from Microsoft Outlook that contains your PIN number. After you receive your PIN number, you should log in to the voice mail system using the phone and complete the initial setup process. To log in to the voice mail system, dial your phone extension (from an on-campus phone) or dial (309) 457-2297 (from an off-campus phone) and follow the prompts. For more information, see Voice Mail. How do I access my voice mail messages using the phone?
To change your voice mail PIN:
MC Network FAQ How do I change my MC password? For instructions, see Change Your Password Using Outlook Web App and/or Change Your Password on an Office or Lab Computer. You should save and store your files in your My Documents folder on the F: drive. When you save your files on the F: drive, you will be able to access them from any computer that has Internet access, and your files will be backed up each night. For more information see Saving and Backing Up Files. How much storage space do I have on the F: drive for my files?
You have 10 GB of storage space on the F: drive for your files. To keep your
F: drive space from filling up, you should periodically delete files you no
longer need and/or move some of your files to another location (e.g., your G:
drive, Google Docs, an external hard drive, etc.) or burn them to a
CD or DVD. How do I access my F: drive files when I am off campus? You can access your F: drive files using Remote Desktop. For more information, see Remote Desktop. I accidentally deleted a file. Can I get it back? If the file was saved on your F: drive and backed up during the overnight backup process, then the Information Systems Center should be able to provide you with a backed-up copy of the file. Please call the Information Systems Center at x2106. Can I install software on my office computer?
All office and lab computers have the same security settings, which prevent
installation of software. If you'd like to have software installed on your
computer or on the network, then please call the Information Systems Center
at x2106 for assistance. Printing FAQ If I log in to a lab computer, does my default printer automatically change? Yes. Your default printer will automatically change to the printer of the lab that you are in. Because of this, be sure to change your default printer back to your regular printer when you return to your office. How do I change my default printer?
How do I connect to a different printer? Faculty and staff may print to any of the networked printers on campus. Students may print to lab printers. To connect to a printer:
How do I turn off duplex printing for a single print job? To turn off duplex printing for a single print job when you're using an Office program, such as Word:
Secure Computing FAQ How can I create a strong password?
After you create a password, be sure to secure it. For more information, see Secure Your Password. How can I prevent other people from accessing my account when I'm away from my office computer? When you lock your computer, a security screen displays that prevents other people from using your computer. Once your computer is locked, you must enter your password to unlock it. To lock your computer:
Also, turn on a password-protected screen saver. A password-protected screen saver locks your computer after it has been idle for a specified number of minutes. To turn on a password-protected screen saver:
I received an e-mail requesting my logon information. What should I do? Delete it! It's a phishing attempt. Phishing messages appear to come from reputable institutions and web sites (e.g., banks, colleges, Facebook, LinkedIn, eBay, PayPal, etc.), and they usually instruct you take some type of urgent action to avoid a negative consequence. Below are some examples of phishing messages:
No reputable institution will ever ask for confidential information in an e-mail, text, or phone message. If you receive a phishing message, the best thing to do is to just delete it. NEVER give out personal or confidential information in response to a phishing attempt! Instructional Technology FAQ How can I electronically distribute information to my class? You can use Moodle (Monmouth College's web-based course management system), create your own course web site, and/or use Outlook's public folders. For more information, please contact the Information Systems Center at x2106. Does Monmouth College have a learning management system (LMS) that I can use for my classes? Yes. Monmouth College currently uses Moodle, which is a free, web-based learning management system (LMS) that is similar to Blackboard. To access Moodle, go to the Monmouth College home page (www.monmouthcollege.edu) and click the Moodle link at the bottom of the page. To request a new Moodle course site or training, please contact the Information Systems Center at x2106. Can I create a website for my class? Yes. In order to publish your own web pages on the college's web server, you must first apply for personal web space. To do so, go to http://department.monm.edu/is/system/perswebapp and submit the online application. Note: Expression Web is the program used at Monmouth College for web page design and development. To schedule training for this program, please call the Information Systems Center at x2106. |
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