Terminal Services

Overview
Log On to a Terminal Services Session
Log Off of a Terminal Services Session
Disconnecting from a Session
Terminal Services Shortcut Keys
Download the Microsoft Remote Desktop Connection Client for Mac

Overview

Terminal Services provides faculty and staff with remote access to the Monmouth College network.

When you log on to a Terminal Services session, a desktop appears that is similar to your office computer's desktop. From this desktop, you can access all of your files on the F: drive, many of the network-installed programs, your Outlook personal folders, plus all of your Internet Explorer favorites.

A few notes about Terminal Services:

• Mac users must download and install the Microsoft Remote Desktop Client for Mac in order to use Terminal Services. (For more information, please go to http://www.microsoft.com/mac/products/remote-desktop.)
• When you make changes to a file from within a Terminal Services session, the changes are saved to your F: drive.
• You cannot print locally from within a Terminal Services session. (If you try to print a file, it will print to your office printer.) To print a document to your local printer, use the File Access program to download the file from your F: drive to your computer. Then, print the file from your computer. (For more information, see http://department.monm.edu/is/help-docs/file-access/default.htm.)
• You cannot listen to voice mail messages in Outlook from within a Terminal Services session. To listen to a voice mail message, open your web browser on your computer, log on to Outlook Web Access, and listen to the message from there. (After you log on to Outlook Web Access, save the voice mail message attachment to your desktop and then double-click on it to play it.)
• In order to access a personal folder in Outlook from within a Terminal Services session, you may need to open it. To do so, open Outlook from within the Terminal Services session. Then, click on the File menu and select Open - Outlook Data File. Click on the Look in down arrow and make sure that the location is F:/windows/Application Data/Microsoft/Outlook, click on the folder that you want to open, and click on the OK button.
• When you are finished using Terminal Services, always log off of the session before closing the Terminal Services window. If don’t log off, then the Terminal Services session will remain open, and this could cause conflicts when you log back in to your office computer.
  
  To log off of Terminal Services, click on the Start button in your Terminal Services window and select Log Off. (If you forget to log off, then please call the Information Systems Center at x2106.)
• If you become disconnected from a Terminal Services session, then you should be able to log back on and access the same session. If you do not access the same session when you log back on, then please call the Information Systems Center at x2106.

Log On to a Terminal Services Session (Windows XP or Vista)

Note: The first time that you log on to Terminal Services, an initial setup process runs, which takes several seconds to complete. Do not press any keys on the keyboard or click the mouse during this setup process.

To log on to a Terminal Services session using Remote Desktop Connection:

1. Click on the Start button and select Programs - Accessories - Communications - Remote Desktop Connection.
2. In the Computer field, enter remote.monm.edu.

3. Click on the Connect button.
4. In the User name field, enter your Monmouth College user name.
5. In the Password field, enter your Monmouth College password.
6. Click on the Log on to down arrow and select NT1.
7. Click on the OK button. The Terminal Services desktop appears.

Note: When you're finished using Terminal Services, be sure to log off. To log off, click on the Start button and select Log Off.

Log Off of a Terminal Services Session

IMPORTANT! You must log off of your Terminal Services session before closing your browser widow. If you do not log off, then your Terminal Services session will remain open, and any files that were open when you left the session will be locked for editing when you try to access them on your campus computer. (If you forget to log off, then call the Information Systems Center at x2106.)

To log off of a Terminal Services session:

1. Click on the Start button and select Log Off [your user name].
   
   Note: If the Start menu is not visible, then press Alt + Home to display it.
2. Click on the Yes button.

Disconnecting from a Session

If you become disconnected from a Terminal Services session, then you should be able to log back on and access the same session, unless you had to re-dial to establish a modem connection. If you do not access the same session when you log back on, then call the Information Systems Center (x2106).

Terminal Services Shortcut Keys

Below are shortcut keys that you can use in Terminal Services.

•  Ctrl + Alt + Break - Switch to a full screen and back
• Alt + Page Up or Alt + Page Down - Switch between open windows on the desktop
• Alt + Home - Display the Start menu
• Ctrl + Alt + End - Display the Windows Security window

Download and Install the Microsoft Remote Desktop Connection for Mac

1. Open a web browser and go to http://www.microsoft.com/mac/products/remote-desktop.
2. Click on the Download Remote Desktop Connection Client 2 link.
3. Click on How to Install.
4. Read and follow the instructions.