• Overview
• Log On to a Terminal Services Session
• Log Off of a Terminal Services Session
• Disconnecting from a Session
• Listen to Voice Mail Messages
• Open an Outlook Personal Folder
• Terminal Services Shortcut Keys
• Download the Microsoft Remote Desktop Connection Client for Mac

Overview

Terminal Services provides faculty and staff with remote access to the Monmouth College network.

When you log on to a Terminal Services session, a desktop appears that is similar to your office computer's desktop. From this desktop, you can access all of your files on the F: drive, many of the network-installed programs, your Outlook personal folders, plus all of your Internet Explorer favorites.

If you have Windows XP or Vista, then you can use Remote Desktop Connection to log in to Terminal Services. (For more information, see Log On to a Terminal Services Session.)

Note: Mac users must download and install the Microsoft Remote Desktop Client for Mac in order to log in to Terminal Services. (For more information, see Download the Microsoft Remote Desktop Connection Client for Mac.)

IMPORTANT! When you are finished using Terminal Services, you must log off of the session. Otherwise, any files that were open when you closed the session will be locked for editing when you try to access them on your campus computer. For more information, see Log Off of a Terminal Services Session.

Log On to a Terminal Services Session (Windows XP or Vista)

Note: The first time that you log on to Terminal Services, an initial setup process runs, which takes several seconds to complete. Do not press any keys on the keyboard or click the mouse during this setup process.

To log on to a Terminal Services session using Remote Desktop Connection:

1. Click on the Start button and select Programs - Accessories - Communications - Remote Desktop Connection.
2. In the Computer field, enter ts.monm.edu
3. Click on the Connect button.
4. In the User name field, enter your Monmouth College user name.
5. In the Password field, enter your Monmouth College password.
6. Click on the Log on to down arrow and select NT1.
7. Click on the OK button. The Terminal Services desktop appears.

Note: When you're finished using Terminal Services, be sure to log off. To log off, click on the Start button and select Log Off.

Log Off of a Terminal Services Session

IMPORTANT! You must log off of your Terminal Services session before closing your browser widow. If you do not log off, then your Terminal Services session will remain open, and any files that were open when you left the session will be locked for editing when you try to access them on your campus computer. (If you forget to log off, then call the Information Systems Center at x2106.)

To log off of a Terminal Services session:

1. Click on the Start button and select Log Off [your user name].
   
   Note: If the Start menu is not visible, then press Alt + Home to display it.
2. Click on the Yes button.

Disconnecting from a Session

If you become disconnected from a Terminal Services session, then you should be able to log back on and access the same session, unless you had to re-dial to establish a modem connection. If you do not access the same session when you log back on, then call the Information Systems Center (x2106).

Listen to a Voice Mail Message

You cannot listen to voice mail messages from within a Terminal Services session. Instead, open a web browser on your personal computer and log on to Outlook Web Access. (After you log on to Outlook Web Access, you can save the voice mail message audio file to your desktop and then play it using your Windows Media or other media player.)

To log on to Outlook Web Access and save the voice mail message to your desktop:

1. Open a web browser and go to the Monmouth College home page (http://www.monm.edu).

2. Click on the Email link in the upper-right corner of the page.
3. Click on the LOGIN button.
4. In the User Name field, enter your Monmouth College user name (e.g., jdoe@monm.edu).
5. In the Password field, enter your password.
6. Click on the OK button.
7. Open the message with the voice mail attachment.
8. Right-click on the VoiceMessage attachment and select Save Target As.
9. Make sure the Save in field is set to Desktop.
10. Click on the Save button.
11. On the desktop, double-click on the VoiceMessage icon. Window Media Player (or other player program installed on your computer) opens and plays the voice mail message.

Open an Outlook Personal Folder

1. Open Outlook from within the Terminal Services session.
2. Click on the File menu and select Open - Outlook Data File.
3. Click on the Look in down arrow and make sure that the location is F:/windows/Application Data/Microsoft/Outlook.
4. Click on the folder that you want to open.
5. Click on the OK button. The personal folder appears in the Folder List and on the Mail pane.

Terminal Services Shortcut Keys

Below are shortcut keys that you can use in Terminal Services.

•  Ctrl + Alt + Break - Switch to a full screen and back
• Alt + Page Up or Alt + Page Down - Switch between open windows on the desktop
• Alt + Home - Display the Start menu
• Ctrl + Alt + End - Display the Windows Security window

Download and Install the Microsoft Remote Desktop Connection for Mac

1. Open a web browser and go to http://www.microsoft.com/mac/products/remote-desktop.
2. Click on the Download Remote Desktop Connection Client 2 link.
3. Click on How to Install.
4. Read and follow the instructions.

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