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Greetings

Overview
Record a Greeting Using the Phone
Record a Greeting Using Outlook
Record a Greeting Using Outlook Web App
Turn On Your Away Greeting Using the Phone
Turn On Your Away Greeting Using Outlook
Turn On Your Away Greeting Using Outlook Web App

Overview

You have two voice mail greetings: 1) your default voice mail greeting and 2) your away greeting, which is used to alert callers when you are out of the office. You can record customized messages for each greeting or use the default greetings provided by the system.

Record a Greeting Using the Phone

1. From an on-campus phone, dial your phone extension. From an off-campus phone, dial (309) 457-2297.
2. At the prompt, enter your PIN and then press the # key.
3. At the prompt, say Personal Options.
4. Follow the prompts to record your default greeting and/or your away greeting.

Record a Greeting Using Outlook

1. Open Outlook on your office computer.
2. On the File tab, click Manage Voice Mail.
   
   
3. Log in to Outlook Web App.
4. Under Greetings, select the type of greeting you want to record.
   
   
5. Click Call me to play or record the selected greeting.
   
   
6. Enter an on-campus phone extension (e.g., 2016) or an off-campus phone number (e.g., 7-1-555-555-5555).
   
7. Click Dial.
   
8. Answer the phone and follow the prompts.

Record a Greeting Using Outlook Web App

1. Log in to Outlook Web App. (Go to the Monmouth College home page and click Email in the upper-right corner of the page.)
2. Click Options in the upper-right corner of the page and select See All Options.
   
   
   
3. Click Phone on the left side of the page.
4. Under Greetings, select the type of greeting you want to record.
   
   
   
5. Click Call me to play or record the selected greeting.
   
   
6. Enter an on-campus phone extension (e.g., 2106) or an off-campus phone number (e.g., 7-1-555-555-5555).
   
7. Click Dial.
   
   
8. Answer the phone and follow the prompts.

Turn On Your Away Greeting Using the Phone

1. From an on-campus phone, dial your phone extension. From an off-campus phone, dial (309) 457-2297.
2. At the prompt, enter your PIN and then press the # key.
3. At the prompt, say Personal Options.
4. At the prompt, press 1 to turn on your away greeting. (If you haven't recorded an away greeting or would like to re-record it, then an opportunity will be provided to do so.)

Turn On Your Away Greeting Using Outlook

1. Open Outlook on your office computer.
2. On the File tab, click Manage Voice Mail.
   
   
3. Log in to Outlook Web App.
4. Under Greetings, select Greeting that lets callers know I'll be away for an extended period of time.
   
   
5. Click Save in the lower-right corner of the page.
   
   

Turn On Your Away Greeting Using Outlook Web App

1. Log in to Outlook Web App. (Go to the Monmouth College home page and click Email in the upper-right corner.)
2. Click Options in the upper-right corner of the page and select See All Options.
   
   
   
3. Click Phone on the left side of the page.
4. Under Greetings, select Greeting that lets callers know I'll be away for an extended period of time.
   
   
5. Click Save in the lower-right corner of the page.