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IDs and Passwords

• Voice Mail ID
• Default Password
• Change Your Password Using the Phone
• Change Your Password Using the Unity Assistant

Voice Mail ID

Your voice mail ID is the same as your phone extension, unless you share a phone with someone. (If you share a phone with someone, then your voice mail ID is assigned by the Information Systems Center.)

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Default Password

The default password is 12345. You may change your password at any time using the phone or the Unity Assistant.

Note: Voice mail passwords must be at least three digits in length, and passwords with patterns such as 123, 111, 222, or 333 are not accepted by Unity.

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Change Your Password Using the Phone

To change your password using the phone:

1. Dial the Unity internal phone number 2222 (from a campus phone) or dial the Unity external phone number (309) 457-2222 (from an off-campus phone).
   
   
2. As soon as you hear the Monmouth College greeting ("Hello, you have reached Monmouth College..."), press the star ( * ) key and, when prompted, enter your voice mail ID and password. You are logged on to Unity.
   
   Note: At any time, you can press the star ( * ) key to back up/cancel or press the pound ( # ) key to skip ahead.
   
   
3. Press 4 to access the Setup Options menu.
   
   
4. Press 3 to access the Personal Settings menu.
   
   
5. Press 1 to change your password.
   
   
6. Enter your new password and press the pound key ( # ).
   
   Note: Voice mail passwords must be at least three digits in length, and passwords with patterns such as 123, 111, 222, or 333 are not accepted by Unity.
   
   
7. Re-enter your new password and press the pound key ( # ). Your password changes.
   
   
8. Exit Unity by pressing the star key ( * ) until you are backed out of the system and then hang up.

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Change Your Password Using the Unity Assistant

To change your password using the Unity Assistant:

1. Open your Web browser and go to http://ntvoice/ciscopca. The Log In page appears.
    
2. In the User Name field, enter your Monmouth College user name.
    
3. In the Password field, enter your Monmouth College password.
    
4. In the Domain field, enter NT1.
    
5. If desired, click on the Remember user name and Remember domain checkboxes.
    
6. Click on the Log In button. The Cisco Personal Communications Assistant page appears.
    
7. Click on the Cisco Unity Assistant link, shown circled below. The Unity Assistant page appears.

8. In the New Password field, shown below, enter your new password.

Note: Voice mail passwords must be at least three digits in length, and passwords with patterns such as 123, 111,” 222, or 333 are not accepted by Unity.

9. In the Confirm New Password field, re-enter your new password.
    
10. Click on the Save button.

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