MC CONSULTING
“Quality Communication Consultations”
Consulting Team Report Form
Team
Name: Customers Come First Report Date: November 2, 2000
Meeting
Dates: Tuesdays at 5:30pm
Absences:
Heaven Walker, Ken Spranger, Amber Zaborac
Summary of Discussions / Work Done: (Use additional page if necessary)
The
first thing we discussed were our meeting times when we will concentrate solely
on our Final Project. We are meeting on
Tuesday, Nov. 7, Wednesday, Nov. 8 and Tuesday, Nov. 14 @ 5:30pm. On Tuesday the 7th we plan to
pull our final ideas together. On
Wednesday the 8th we are going to work through the final paper. On Tuesday the 14th we will do
the entire presentation and critique each other in a good manner in order to
improve our group’s image. We will then
discuss any final touches that night and be ready to give an excellent
presentation on Wednesday, November 15th!
Discussion of
Team Work Process:
Unfortunately
our team hasn’t had a meeting with all team members present in a while due to
conflict of schedules. We are hoping to
be very efficient and effective in these next few meetings considering they are
very critical meetings for our group.
We have divided the work up among all members in the group and we will
put it all together at the 7th and 8th meetings.
Assignments
for Future Work / Deadlines:
We
have some great ideas as to how we can give a good presentation to our trainees
as well as Chet. We are planning on
having surveys that we will have for the trainees in their provided folders,
which is another project we are working on putting together. These surveys will be given at the beginning
of our first session and we will have them redo them again at the end of the
last session and see if their perspectives have changed on Customer
Service. We are also going to have
evaluations and brochures. We have a
lot of great ideas and now all we have to do is put everything into prospective
and get it completed.
Submitted by: Tracy McKeown, Amanda Louck, and Kathy Overbeek