P.S.I. “Problem Solving Incorporated” 3 W’s Who: Our conflict management programs will best
serve small businesses, and small organizations. We will focus on training
upper-level management on how to recognize and resolve conflict in the
workplace. We’ve developed a training program that will be used in various
environments to improve conflict management techniques. Team “P.S.I.” has
designed a program that will be targeted at smaller companies and departments
in the What: Team “P.S.I.” will utilize the 4 step approach to conflict management in order to meet our objectives. These objectives include: Explain why conflict arises in the workplace, distinguish between positive conflict and negative conflict, understand that conflict is a healthy and natural occurrence in the work environment, identify effective strategies for a proactive approach to handling conflict, identify managing emotional responses to conflict, provide 4-step for understanding the nature and source of conflict, increase self-confidence, especially in emotional situations involving conflict, help trainees manage conflict in a professional and effective manner, will be able to improve the work place in terms of communication, productivity, and overall efficiency. Also, apply their new conflict management skills in a real-life work experience and pass down their conflict management skills to their subordinates. Where: We are interested in marketing this program
to business organizations in major cities in the Brian Potter Natasha Kemmerling Amber Bowman Beth Lindberg Natalie Hall |