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Turn Off Conversation View

By default, in Outlook on the Web, emails are grouped by conversation. If you prefer to have messages listed individually, then you can turn off conversation view off by following the instructions below.

  1. In Outlook on the Web, click the Settings icon in the upper-right corner of the page.

    Settings Icon
  2. Click View all Outlook settings.

    View all Outlook settings
  3. Select Mail.

  4. Select Show email as individual messages.
    Show email as individual messages
  5. Click Save.