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Turn Off Conversation View
By default, in Outlook on the Web, emails are grouped by conversation.
If you prefer to have messages listed individually, then you can turn
off conversation view off by following the instructions below.
- In Outlook on the Web, click the Settings icon in the upper-right
corner of the page.
- Click View all Outlook settings.
- Select Mail.
- Select Show email as individual messages.
- Click Save.