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Submit a Help Ticket
If you experience a problem with your computer, a printer, software, or voice mail, then please submit a help ticket using the IS Help Desk program. (After you submit a help ticket, an email will be sent to you to let you know that your help ticket was received. You'll receive additional emails when your help ticket is assigned to a technician, when your help ticket is closed, and if your help ticket is re-opened.)
To submit a help ticket:
- Click Faculty Resources, Staff
Resources, or Student Resources on the right side of the MyMC page.
- Click Common.
- Click Start program across from Information Systems Help Desk.
- Log in with your MC user name and password.
- In the Please enter your problem/request
field, enter a short description of the problem or request.
- If desired, in the Optional details field, enter additional information regarding the problem or request.
- Click Add Problem/Request.
