The
Communication Training Model
A. Pre-training
Needs Analysis
B. Set Communication Training
Objectives (specific!!)
C. Develop Communication Training
Techniques (instructional methods)
D. Set logistics/ conduct
training
E. Post-training Evaluation
F. Provide feedback to
trainees and trainers and
revise at all steps as needed
Keys
to Good Training Programs
1. keep it specific
2. tell trainees objectives
3. motivate trainees to use
it
4. make training ACTIVE
5. provide feedback!!! and
correction (remember to motivate)
6. evaluate the success of
each unit of training and the program overall
7. behavior change not just
information exchange!! (process orientation)
|