Organizational Communication
Dr. Lee McGaan
Fall 2016 Office Hours: MWF: 9:30 - 10am, 11am - Noon & 1 -2pm; TTh: 2-3pm & by apt. | copyright (c) by Lee McGaan, 2006-2016
last updated 5/7/2015
Introduction to Organizational Communication – Foundational Concepts
Notes & Handouts on the Classical/Traditional (mechanistic) Model of Organizing
Characteristics of Classical (mechanistic) Strategies of Organizing
Max Weber and Frederick Taylor
Communication in Classical Organizations
McGaan's Conclusions on Problems with Classical Organizations
Barriers to Vertical Communication - Distortions
Notes & Handouts on the Human Relations/Resources Model
Hawthorne Studies / Chester Bernard/ Maslow
Herzberg and McGregor
Characteristics of the Human Relations Model and Keys to Good HR
Limitations of the HR Models
From Human Relations to Human Resources
Organizations as Systems
Effective COMM Practices - teams' summary -
Notes and Handouts on Organizational Culture
Defining Organizational Culture
CHARACTERISTICS OF "EXCELLENCE" IN ORGANIZATIONAL CULTURE. [ From the “In Search of Excellence” video ]
Bases of Organizational Culture
Organizational Culture: Variations and Outcomes
Why Use the Cultural View
Critical Approaches to Organization
Notes on Entering a New Organization
Socialization - Entering a New Organization / Culture
An Effective Personal Image on the Job
The Myth of Meritocracy
Notes and Handouts on Decision Making
Decisions and Rationality The Standard Agenda (with McGaan's Theory and Research Notes) Decision - Key Process and Summary Symptoms and Results of Group Think
Decisions and Rationality
The Standard Agenda (with McGaan's Theory and Research Notes)
Decision - Key Process and Summary
Symptoms and Results of Group Think
Notes on Motivation and Performance Control
Communication for Motivation and Control in Formal Rule Systems Everyday Interaction as Performance Control
Notes and Handouts on Power
The Concept of Power In Organizational Settings Bases of Power Elements of Power Systems
Notes and Handouts on Conflict
Conflict
Defining Conflict
Types and Styles of Conflict
Techniques for the types of conflict
University of Colorado Center for On-line Conflict Study
Notes and Handouts on Concluding Topics
Gender Barriers and Diversity Management
Communicating with Peers and Co-workers
Communicating in Teams and Groups
Technology in Organizations
Effective Messages
External Public Communication
Effective Communication in Organizations - the Four Cs