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Fall 2016 Office Hours: MWF: 9:30 - 10am, 11am - Noon & 1 -2pm; TTh: 2-3pm & by apt. | copyright (c) by Lee McGaan, 2006-2016 |
Course Description | Lecture Syllabus | Lab Syllabus | Assign. Due Dates |
Course Assignments | Lecture Notes | Lab Notes | Training Resources |
last
updated 2 FIRST EXAM STUDY GUIDEThe mid‑term
exam will consist of questions taken from the list below. There will be one LARGE QUESTION and one or
two SMALL QUESTIONS. The exam will be
open book – open notes. Bold indicates material that goes
beyond what is contained in course notes and the text. LARGE QUESTIONS1. Describe
the Premises of the Classical (or mechanistic) model of
organizations and explain its weaknesses and why its premises lead to its weaknesses. 2.
Describe the structural barriers to vertical information flow. [ Include the 5 types of distortion of information
AND
the other structural barriers. ] Discuss in what ways the Human Resources
and/or Cultural approaches to management can overcome these barriers. 3. Define "organizational culture." Discuss McGaan’s 5 conclusions about organizations that grow out of the cultural view explaining why each must be true given the nature of organizational culture.
4.
Discuss
how the cultural approach to management might resolve the “central dilemma" of
the organizations.
5. Describe
the Assumptions of Managers using the Human Relations model in organizations and contrast them with the mechanistic
model. Why was the human relations view
thought to be an improvement?
6. List and briefly define each of the eight
characteristics of "Excellent@ organizations. For each characteristic, give one real life
example of these characteristics being met by an organization. For
each characteristic, explain
why it fits the cultural view of organizations. SMALL QUESTIONS6.
Describe any or all of the 5 Bases of Organizational Culture (giving examples)
and explain the role they play in
creating/reproducing organizational culture. 7. How does training differ from the kind of
education typically found in a college class? 8. Define, describe or identify (some of) the
following in a few sentences each: Chris Argyris, Chester Barnard, Eldon Mayo, Hawthorn Studies,
Frederick Taylor, Max Weber, scientific job design, division of labor, the
Mental Revolution,@
MBWA, Herzberg,
Theory X and
Theory
Y, Ouichi’s Theory Z, Blake and Mouton's Managerial
Grid, norms, values, procedures. stories and legends, tool-talk, frame-talk,
mythopoetic talk. 10. List the 3 Communication Requirements of
traditional organizations and why they
are essential in a traditionally designed organization. 11. Explain
(some of)
the personal and relational barriers to vertical information flow. 12. Explain the outcomes of organizational culture and give an example of each type. |