Organizational Communication
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last updated 8/19/2016 Max Weber and Frederick Taylor
The power to accomplish goals in a bureaucracy comes from one or more of the three kinds of authority
2. Taylor’s
Scientific Management ( 1910 –
1930)
i. Managers and workers share responsibility for efficiency ii. Cooperative labor-management attitudes are vital iii. There is a need for both UPWARD and downward communication iv. Managers need to consult with workers on job design
v.
Decisions must be made rationally – not arbitrarily
i. Scientific Job Design - the one best way ii. Scientific Employee Selection iii. Adequate and Appropriate Training and Rewards iv. Division of Labor and Responsibility (management vs workers - by type)
Note: Taylor sought to resolve the problem of "systematic soldiering" (i.e. workers intentionally working below their best effort), a consequence of the mechanistic model's failure to resolve the central dilemma.
Team 1. Describe some organizations (or types of
organizations that seem to represent the what is called the “Traditional” (also
called “classical” or “mechanistic”) form of management? Why do you think they
work that way.
Team 2.
What are examples of bureaucratic management you have seen in your work? And
at Monmouth College? Were the effective in meeting organizational goals?
individual goals?
Team 3.
Describe an incident in which an organization you are familiar with seemed to
suffer from lack of effective downward communication. What happened and why? How
were individuals affected? How was the organization affected?
Team 4.
Describe an incident in which an organization you are familiar with seemed to
suffer from lack of sufficient upward communication. What happened and why? How
were individuals affected? How was the organization affected? All Teams: What are some ways to overcome problems with upward and downward communication in organizations? |