Course Description | Lecture Syllabus | Lab Syllabus | Assign. Due Dates |
Course Assignments | Lecture Notes | Lab Notes | Training Resources |
last updated 3/20/2015 Contemporary Issues in Decision-making
Key processes/problems in decision-making often include:
1.
Information exchange problems (1)
improper
assessment of situation (2)
inappropriate
goals (3)
improper
assessment of strengths and weakness of all solutions options (4)
flawed
information base (5) faulty reasoning based on the information base (Information Biases)
2.
Social/cohesion problems
(groupthink (1)
cohesion from a strong culture causes
unthinking use of shared assumptions that may be wrong or
inappropriate (2)
norms of
concurrence cause groupthink (3)
network influences (1) centralized
networks are
efficient but lose information (see systematic distortion of information
material) (2) decentralized
networks are less efficient but make more information available McGaan's Summary of "What matters in real organizations!" 1. Locus -- Better decisions are made when the decision-making occurs at the location in the organization where the most knowledge of the problem intersects with the greatest likelihood of experiencing consequences for the decision.
2. Connectivity –
3. Hierarchical structure - can separate authority for decisions from consequences of the decision yielding poorer quality decision-making (for reasons related to the critique of rationality).
4. Politics - Highly politicized / polarized groups can only focus on methods since ends are in dispute (but strong culture yields common ends and, thus, reduces polarization and organizational politics)
|